Privacy policy

Privacy Policy

Effective Date: August 31, 2026

Farerlaq ("Farerlaq," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, store, and protect information when you visit our website, purchase or use our products or services, communicate with us, or otherwise interact with Farerlaq (collectively, the "Services").

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on how you interact with Farerlaq and which Services you use.

Information You Provide to Us

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Billing or shipping information

  • Account information

  • Purchase or transaction information

  • Messages and customer support communications

  • Information submitted through website forms

  • Reviews, feedback, or other content you choose to provide

If payments are accepted through our Services, payment information may be collected and processed by third-party payment processors. Farerlaq may receive limited transaction information from those providers rather than complete payment-card details.

Information Collected Automatically

When you access our website or online Services, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location derived from an IP address

  • Referring website or page

  • Pages viewed

  • Date and time of visits

  • Website interactions

  • Device identifiers

  • Cookie and similar technology information

This information may help us operate, secure, analyze, and improve our Services.

2. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to operate our website and understand how visitors use it.

These technologies may be used to:

  • Remember preferences.

  • Maintain website functionality.

  • Understand website traffic and usage.

  • Improve performance.

  • Detect fraud or security issues.

  • Measure the effectiveness of advertising or marketing, where applicable.

You may be able to control certain cookies through your browser settings or through any cookie preference tools we make available.

Disabling certain cookies may affect the functionality of parts of our website.

3. How We Use Personal Information

We may use information we collect for legitimate business purposes, including to:

  • Provide and operate our Services.

  • Process transactions and orders.

  • Create and manage customer accounts.

  • Respond to questions and support requests.

  • Communicate regarding purchases, accounts, or Services.

  • Improve our website, products, and customer experience.

  • Personalize certain features or content.

  • Maintain the security and integrity of our Services.

  • Detect, investigate, and prevent fraud or misuse.

  • Maintain business and transaction records.

  • Comply with applicable laws and legal obligations.

  • Enforce our Terms and Conditions and other policies.

  • Send marketing communications where permitted by law.

We may also use information for another purpose disclosed to you when the information is collected or with your consent where required.

4. Marketing Communications

If you choose to receive marketing emails or similar communications from Farerlaq, we may use your contact information to provide information about our products, services, updates, promotions, or other business-related content.

You may unsubscribe from promotional emails by using the unsubscribe method provided in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send non-promotional messages when necessary, such as order confirmations, account notices, security alerts, or responses to your requests.

5. How We May Disclose Information

We may disclose personal information in the circumstances described below.

Service Providers

We may provide information to companies that perform services on our behalf, such as:

  • Website hosting providers

  • Cloud storage providers

  • Payment processors

  • Analytics providers

  • Email and communication providers

  • Customer support platforms

  • Security and fraud-prevention providers

  • Professional advisers

These parties may receive information as reasonably necessary to perform services for us.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or legal processes.

  • Respond to lawful requests from courts or government authorities.

  • Protect the rights, safety, property, or security of Farerlaq, our customers, or others.

  • Investigate suspected fraud or unlawful activity.

  • Enforce our agreements and policies.

Business Transactions

If Farerlaq is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information to other parties when you request, direct, or consent to the disclosure.

6. Sale or Sharing of Personal Information

Farerlaq does not intend for this Privacy Policy to characterize ordinary disclosures to service providers as a sale of personal information.

Certain privacy laws define terms such as "sale," "share," or "targeted advertising" broadly. If Farerlaq engages in activities that constitute a sale or sharing of personal information under a law applicable to you, we will provide any notices, choices, or opt-out rights required by that law.

7. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide Services.

  • Maintain business and transaction records.

  • Meet accounting, tax, or legal obligations.

  • Resolve disputes.

  • Enforce agreements.

  • Prevent fraud and abuse.

  • Protect our legal rights.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it where appropriate.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, destruction, or disclosure.

However, no website, electronic transmission, database, or information-storage system can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions to protect your own account credentials and devices.

If you believe your interaction with Farerlaq is no longer secure, please contact us promptly at farerlaq@farerlaq.com.

9. Data Breaches

If a security incident involving personal information occurs, Farerlaq will assess the incident and provide notifications to affected individuals, regulators, or other parties when required by applicable law.

10. Third-Party Websites and Services

Our Services may contain links to websites, platforms, applications, or services operated by third parties.

Farerlaq does not control the privacy practices of those third parties. Information you provide directly to another company is governed by that company's own privacy policy and practices.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. Payment Processors

Payments may be processed through independent third-party payment providers.

These providers may collect payment-card details, billing information, or other financial information directly from you. Their processing of that information is governed by their own terms and privacy policies.

Farerlaq may receive information such as transaction identifiers, purchase amounts, payment status, or limited billing details in connection with a transaction.

12. Analytics

We may use third-party analytics services to help us understand how visitors interact with our website or Services.

Analytics providers may collect information such as:

  • IP addresses

  • Device identifiers

  • Browser information

  • Page visits

  • Referral information

  • Interaction data

Where required, we will provide appropriate choices or consent mechanisms for analytics technologies.

13. Advertising Technologies

Farerlaq may use advertising or marketing technologies to measure campaigns, understand customer interactions, or provide relevant advertising.

These technologies may involve cookies, pixels, device identifiers, or similar information.

Where applicable privacy law requires consent or provides the right to opt out of certain advertising-related processing, we will provide the applicable choice.

14. Your Privacy Choices

Depending on how you interact with Farerlaq, you may have choices concerning your information.

You may:

  • Unsubscribe from promotional emails.

  • Adjust browser cookie settings.

  • Use cookie preference controls if available on our website.

  • Contact us to update certain personal information.

  • Request information regarding our privacy practices.

Additional legal privacy rights may apply depending on where you live.

15. U.S. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable state law.

Depending on the law and whether it applies to Farerlaq, those rights may include the right to:

  • Request access to personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Obtain a portable copy of certain information.

  • Opt out of certain sales or sharing of personal information.

  • Opt out of targeted advertising.

  • Limit certain uses of sensitive personal information.

  • Appeal a decision concerning a privacy request.

These rights are not available in every state or in every circumstance.

If a state privacy law applies to Farerlaq and grants you a particular right, we will process eligible requests in accordance with that law.

16. Illinois Residents

Farerlaq is based in Illinois and takes reasonable measures intended to safeguard personal information concerning Illinois residents.

Where Illinois law requires notification following a qualifying breach of personal information, Farerlaq will provide notices as required by applicable law.

17. How to Submit a Privacy Request

To submit a request concerning your personal information, contact:

Email: farerlaq@farerlaq.com

Please include enough information for us to understand and evaluate your request.

We may need to verify your identity before processing certain requests. Verification requirements may vary depending on the type and sensitivity of the information involved.

Where permitted by applicable law, an authorized agent may submit certain requests on your behalf, subject to reasonable verification requirements.

18. Non-Discrimination

Where applicable law provides privacy rights, Farerlaq will not unlawfully discriminate against you for exercising those rights.

However, exercising certain rights may affect our ability to provide a product or service when the information involved is reasonably necessary to provide that product or service.

19. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through Services directed to a general audience.

If we become aware that we have collected personal information from a child in circumstances requiring parental consent and that consent was not obtained, we will take reasonable steps to address the information as required by applicable law.

If you believe a child has provided personal information to Farerlaq, please contact us at farerlaq@farerlaq.com.

20. Sensitive Personal Information

We do not ask users to provide sensitive personal information unless reasonably necessary for a specific business purpose.

Depending on applicable law, sensitive information may include certain government identifiers, precise geolocation information, financial account credentials, health information, biometric information, or other specially protected categories of information.

If Farerlaq collects or processes sensitive personal information in the future, we will handle it in accordance with applicable legal requirements.

21. Biometric Information

Farerlaq does not intend to collect biometric identifiers or biometric information through its general website unless we provide a separate notice and obtain any consent required by applicable law.

22. Do Not Track Signals

Some browsers offer a "Do Not Track" setting.

Because there is not a universally applied standard for interpreting all Do Not Track signals, our website may not respond to every traditional Do Not Track browser setting.

Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, we will handle such signals as required by that law.

23. International Visitors

If you access our Services from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.

Privacy laws in those locations may differ from those in your country.

Where required by applicable law, Farerlaq will use appropriate mechanisms for the handling or transfer of personal information.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technologies, or legal requirements.

When we update the Privacy Policy, we may revise the effective or "last updated" date.

If required by law, we will provide additional notice or obtain consent before material changes take effect.

We encourage you to review this Privacy Policy periodically.

25. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or Farerlaq's privacy practices, please contact us:

Farerlaq
Illinois, United States
Email: farerlaq@farerlaq.com

Effective Date: August 31, 2026